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Privacy Policy

Last Updated: January 2024

1. Information We Collect

We collect information you provide directly to us, such as when you:

• Fill out our contact form or request a quote
• Send us an email or call us
• Visit our facility or attend meetings
• Engage with us on social media

This information may include your name, email address, phone number, company name, project details, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Communicate with you about your projects
• Improve our services and website
• Send you information about our services (with your consent)
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• With your explicit consent
• To trusted service providers who assist us in operating our business
• When required by law or to protect our rights
• In connection with a business transfer or merger

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can control cookie settings through your browser preferences.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.

8. Your Rights

You have the right to:

• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict processing of your information
• Withdraw consent where processing is based on consent

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on our website with an updated effective date.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Advanced Machine
4450 W Belmont Ave
Chicago, IL 60641
Phone: 773-545-9790
Email: [email protected]

13. California Privacy Rights

If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect and how it's used, and the right to delete your personal information.

14. Third-Party Service Integrations

We may use third-party services and APIs, including QuickBooks Online, to support our internal business operations such as accounting, invoicing, customer management, and financial reporting. When we integrate with these services:

• We access only the data necessary for legitimate business purposes
• All integrations are used solely for internal business operations
• We maintain strict access controls and limit API usage to authorized personnel
• Data obtained through API integrations is not shared with unauthorized third parties
• We comply with all applicable terms of service and privacy policies of integrated services
• API credentials and access tokens are securely stored and regularly updated

15. Business Data Protection

For data accessed through third-party API integrations (such as QuickBooks Online), we implement additional security measures:

• Encryption of data in transit and at rest where technically feasible
• Regular monitoring and auditing of API access and usage
• Immediate revocation of access credentials when no longer needed
• Staff training on proper handling of integrated business data
• Incident response procedures for any potential data breaches

16. Internal Use Limitation

All software applications and systems that integrate with third-party APIs are designed and operated exclusively for Advanced Machine's internal business use. We do not:

• Provide public access to integrated systems or data
• Sell or commercially distribute software that accesses third-party APIs
• Share API access credentials with external parties
• Use integrated data for purposes beyond our legitimate business operations

17. European Privacy Rights

If you are located in the European Economic Area, you may have additional rights under the General Data Protection Regulation (GDPR), including the right to data portability and the right to lodge a complaint with a supervisory authority.